ace61 Terms and Conditions

1. General Terms

Welcome to the ace61 platform (referred to hereinafter as "ace61", "we" or "the platform"). These terms and conditions form a legally binding agreement between ace61 and its users. By accessing or using the platform you are considered to have agreed to these terms.

ace61 is an online casino and betting platform providing services to players in Bangladesh. These terms apply to the ace61 website, its mobile version and all of its services.

2. Eligibility and Registration

2.1 Age Requirement

You must be at least 21 years old to register on the ace61 platform and use any of its services. Use of ace61 by anyone under 21 is strictly prohibited. This platform is for users aged 21 and above only.

2.2 Registration Conditions

You must provide accurate and complete information at the time of registration. The following persons may not register on ace61:

• Anyone under 21 years of age
• ace61 employees or their family members
• Anyone whose account has previously been permanently closed
• Anyone who has voluntarily requested to be excluded from gambling (self-exclusion)

2.3 One Account Only

Each user may open one account only. Creating multiple accounts is strictly prohibited and may result in all accounts being closed and all balances being forfeited.

3. Account Management

3.1 Account Security

It is your responsibility to keep your ace61 account secure. Keep your password confidential and do not share it with any third party. If you suspect unauthorised access to your account, notify our support team immediately.

3.2 Identity Verification (KYC)

ace61 reserves the right to verify your identity at any time. Verification may require:

• A copy of your National ID (NID) or passport
• Proof of current address (utility bill or bank statement)
• Proof of ownership of the payment method used

Failure to provide the required documents may result in withdrawals being suspended or your account being restricted.

3.3 Account Closure

You may request to close your account at any time through the ace61 support team. Any pending withdrawals must be completed before the account is closed.

4. Deposits and Withdrawals

4.1 Deposit Rules

The minimum amount for a deposit on ace61 is ৳100. Accepted payment methods:

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer

ace61 only accepts payment methods registered in your own name. Third-party payment methods are not permitted.

4.2 Withdrawal Rules

The minimum withdrawal amount from ace61 is ৳1,000. Withdrawal requests are generally processed within 5 to 30 minutes. However, delays may occur if identity verification has not been completed.

4.3 Currency

All transactions on ace61 are conducted in Bangladeshi Taka (BDT / ৳). Deposits made in another currency will be converted automatically and a conversion fee may apply.

5. Bonuses and Promotions

5.1 Welcome Bonus

New members who join ace61 may receive a 200% bonus on their first deposit, up to a maximum of ৳5,000. The following conditions must be met to receive this bonus:

• The wagering requirement on the bonus is 20 times (bonus amount × 20)
• Withdrawals are not permitted while a bonus is active
• Winnings from a bonus become withdrawable only once the wagering requirement has been completed
• The welcome bonus is available once per user only

5.2 General Bonus Terms

The following general terms apply to all bonuses and promotions on ace61:

• Bonus offers may be changed or cancelled at ace61's discretion
• If bonus abuse is established, the bonus and any associated winnings will be forfeited
• While one bonus is active, another bonus cannot be applied at the same time unless specifically stated otherwise
• VIP cashback and other offers may change in accordance with ace61 notifications

6. Gaming Rules

6.1 Fair Play

ace61 is committed to ensuring fair play. All games displayed on the platform are operated in accordance with their defined rules. Game outcomes are automated and are not influenced by previous results.

6.2 Technical Issues

In the event of any technical fault or disruption, ace61 reserves the right to void the relevant bets or review game results. ace61 reserves the right to make the final decision regarding winnings arising from a technical fault.

6.3 Minimum and Maximum Bets

Each game has its own minimum and maximum bet limits, which are displayed in the game interface. ace61 reserves the right to change bet limits at any time.

7. Prohibited Activities

The following activities are strictly prohibited on the ace61 platform:

• Money laundering or suspicious financial transactions
• Registering using a false identity or a third party's information
• Using bots, automated software or other technical advantages
• Abusing or manipulating the bonus system
• Attempting to breach the platform's security measures
• Creating multiple accounts
• Manipulating or defrauding other users

If any of the above activities are established, the relevant account will be closed immediately and all balances will be forfeited. Legal action may also be taken where applicable.

8. Limitation of Liability

ace61 will not be liable in the following circumstances:

• Any loss caused by internet disconnection or issues with the user's device
• Account information being compromised due to the user's own negligence
• Faults in software or systems provided by third-party providers
• Service disruption due to causes beyond ace61's control (force majeure)

The ace61 service is provided on an "as is" basis. ace61 makes no warranty as to the suitability of the service for any particular purpose.

9. Privacy and Data Protection

ace61 treats the privacy of users' personal information as a top priority. We use SSL encryption and modern security measures to keep your information safe. Full details on how personal information is collected, used and protected can be found on our Privacy Policy page.

ace61 does not sell your personal information to third parties. However, ace61 may be required to share information in response to legal obligations or requests from regulatory authorities.

10. Responsible Gaming

ace61 is firmly committed to responsible gaming. Gambling should be a form of entertainment — not a solution to financial problems. We provide the following tools:

• The ability to set deposit and betting limits
• Temporary breaks (cooling-off periods)
• Voluntary permanent exclusion (self-exclusion)
• 24/7 access to our Bangla-speaking support team

If you are experiencing problems with gambling or are concerned about your gaming habits, please visit our Responsible Gaming page or contact the support team.

11. Dispute Resolution

11.1 Complaints Process

If you have a complaint about ace61's services, please first send an email to [email protected] or contact us via 24/7 live chat. Once we receive your complaint, we will investigate the matter as quickly as possible and keep you informed.

11.2 Final Decision

The decision of ace61 management will be considered final. ace61's game logs and system records will be used as evidence in disputes and these records will be treated as definitive.

12. Amendments and Termination

12.1 Changes to Terms

ace61 reserves the right to amend these terms and conditions at any time. For significant changes, ace61 will endeavour to notify users by email or through the platform. Continuing to use the platform after updated terms have been published means the user has accepted the new terms.

12.2 Termination of Service

ace61 reserves the right to restrict or close any user's account, particularly in the event of a breach of these terms. If ace61 decides to shut down the platform entirely, users will be notified in due course and valid balances will be returned.

13. Contact

If you have any questions or queries about these terms and conditions, please get in touch with us:

• Email: [email protected]
• Live Chat: available 24/7 on the ace61 platform (in Bangla)

Our Bangla-speaking support team is always here to help. Feel free to contact us with any issue.