ace61's Privacy Policy

About This Privacy Policy

ace61 ("we", "us", "platform") operates a trusted online casino and betting platform for players in Bangladesh. We place the highest importance on our users' privacy and are fully committed to keeping your personal information secure.

This privacy policy describes in detail what information we collect when you use ace61's website and related services, how that information is used, with whom it may be shared, and what rights you have regarding your information.

By using ace61's services, you are considered to have given your consent to the terms set out in this privacy policy. If we make any significant changes to this policy, you will be duly notified.

Information We Collect

ace61 may collect your information in various ways. The types of information collected are as follows:

1.1 Registration and Account Information

Information you provide when opening an account with ace61 may include:

• Full name and date of birth (for age verification purposes)
• Email address and mobile number
• Residential address
• National ID or passport number (when identity verification is required)
• Preferred language and currency

1.2 Financial Transaction Information

When you deposit or withdraw funds on ace61, the following information may be collected:

• bKash, Nagad, Rocket, or Upay account number (partial, masked for security)
• Bank account information (for bank transfers)
• Transaction amount and time
• Type of payment method

1.3 Automatically Collected Information

Some information is collected automatically while you use ace61:

• IP address and device identifier information
• Browser type and version
• Operating system and device model
• Website browsing history (within ace61)
• Information collected from cookies and similar tracking technologies
• Login time and session duration

1.4 Gaming Activity Information

The following information is stored to improve your gaming experience and ensure responsible gaming:

• List of games played and time spent
• Bet amounts and outcomes
• Bonus usage history
• Time spent daily or weekly

Purpose of Using Information

ace61 uses your personal information for the following legitimate purposes:

2.1 Account Management and Service Delivery

• Creating, verifying, and managing your ace61 account
• Processing transactions and ensuring financial services
• Providing important service-related notices and updates
• Managing customer support and live chat services

2.2 Identity and Age Verification

ace61 is for individuals aged 21 and above only. We are required to verify identity and age to meet legal obligations and to protect minors.

2.3 Security and Fraud Prevention

• Detecting and preventing unauthorized account access
• Preventing financial fraud and money laundering
• Maintaining the security and integrity of the platform

2.4 Responsible Gaming

By monitoring your gaming behavior, we aim to ensure responsible gaming. If unusual gaming patterns are detected, we reach out to offer support.

2.5 Service Improvement and Personalization

• Providing content and offers tailored to your preferences
• Making technical improvements to the platform
• Analyzing and improving the user experience

Information Sharing and Third Parties

ace61 does not sell your personal information. However, limited information may be shared with trusted third parties in specific circumstances:

3.1 Payment Providers

Information necessary to complete financial transactions is shared with bKash, Nagad, Rocket, Upay, and banks. These payment providers are governed by their own privacy policies.

3.2 Technology and Game Providers

Game providers such as Pragmatic Play, Evolution Gaming, JILI, and Spribe may receive the minimum information necessary to operate games. All such partners are bound by a confidentiality agreement with ace61.

3.3 Legal Requirements

Specific information may be disclosed in compliance with a legal order from a competent court or regulatory authority. ace61 is committed to complying with regulations related to anti-money laundering and the prevention of terrorism financing.

Data Security Measures

ace61 follows industry-standard security technologies and practices to keep your personal information secure.

4.1 Encryption and Secure Connections

• All data transfers are secured through SSL (Secure Socket Layer) encryption
• AES-256 encryption technology used for storing sensitive information
• All communications via secure HTTPS protocol

4.2 Access Control

• Only authorized staff have limited access to the user information they need
• Confidentiality agreements are mandatory for all staff
• Regular security audits and system checks are conducted

4.3 Password and Account Security

We use strong password hashing to keep your account secure. Your password is never stored directly in any system — only a one-way encrypted value is stored.

Cookie Policy

The ace61 website uses cookies and similar technologies. Cookies are small text files stored in your browser.

5.1 Types and Purpose of Cookies

• Essential cookies: Login sessions and security tokens — the site cannot function properly without these.
• Functional cookies: Remember language preferences, game settings, and personal preferences.
• Analytics cookies: Help analyze platform usage to make improvements.

5.2 Cookie Control

You can control or disable cookies through your browser settings. However, disabling cookies may limit some features of ace61.

Data Retention Period

ace61 does not retain your information longer than necessary. The following factors are considered when determining the retention period:

• For active accounts, information is retained for as long as the account remains open.
• Even after an account is closed, certain information may be kept for a set period to meet legal obligations.
• Financial transaction records are retained in accordance with applicable regulations.
• After the retention period, information is securely deleted or anonymized.

Your Rights

As a user of ace61, you have the following rights regarding your own information:

7.1 Right to Access Information

You may request at any time to know what information we hold about you. We will provide this information to you within a reasonable time.

7.2 Right to Correct Information

If there are any errors or inaccuracies in your account information, you may contact us to request a correction.

7.3 Right to Close Account

You may request to close your ace61 account at any time. However, certain information required to meet legal obligations may be retained for a specified period.

7.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or notifications from ace61, let our support team know at any time. However, urgent account-related notices cannot be turned off.

Protection of Minors

ace61 strictly prohibits registration and use of services by individuals under the age of 21. We do not knowingly collect personal information from any minor.

If we learn that information from a minor has been collected by mistake, that account will be immediately closed and all information will be deleted.

Third-Party Links and Services

ace61's platform may integrate third-party services such as payment gateways and game providers. These third-party services are governed by their own privacy policies.

ace61 is not responsible for the privacy practices of third parties. You are advised to read the privacy policy of any third-party service before using it.

Policy Changes and Updates

ace61 reserves the right to update this privacy policy from time to time. This policy may be revised based on changes in services or the legal environment, the adoption of new security measures, or user feedback.

For significant changes, we will notify you by email or through a notification on the platform. Continued use of ace61 after any changes will be considered your consent to the updated policy.

The "Last Updated" date at the top of this page always indicates the date of the most recent revision.

Applicable Law and Jurisdiction

This privacy policy will be interpreted and applied in accordance with the laws applicable to the organization operating the ace61 platform. If any dispute arises regarding this policy, ace61 will endeavor to reach a resolution acceptable to all parties.

ace61's privacy policy is consistent with the Terms and Conditions, and both documents serve as complements to each other.